not<\/strong><\/em> for multiple cats.<\/p>\nPrice of a cardboard box: free. Can be used by multi cats.<\/p>\n
But, Friends, what is $400 compared to the prospect of never having to scoop your cat\u2019s poop again?<\/p>\n
2. Appearance<\/h3>\n If Dyson and Apple had a baby aboard the spaceship in \u201c2001: A Space Odyssey,\u201d it would look like the ChillX AutoEgg. Who wouldn\u2019t want a gorgeous white pod to contain their cat\u2019s poo?<\/p>\n
ChillX AutoEgg: 100<\/p>\n
Cardboard box: 0<\/p>\n
3. Setup<\/h3>\n Expect to spend at least 45 minutes with your iPad on the floor of your laundry room setting up the ChillX AutoEgg.<\/p>\n
After watching and re-watching the setup video, I\u2019d removed the foam spacers, ensured sturdy placement (carefully avoiding soft carpeted services), plugged the cable into the base, added the clumping litter (no crystal litter!) and installed the liner.<\/p>\n
Then came step 6: Attach the top cover.<\/p>\n
Imagine connecting a plastic oval the size of two microwaves to a dozen or more invisible staple-sized clips around the perimeter of another plastic oval the size of two microwaves.<\/p>\n
\u201cI promise,\u201d chirps the human in the \u201cTips For Putting on the Lid \u2014 The ChillX AutoEgg\u201d video, \u201cit gets easier.\u201d<\/p>\n
I promise, Friends. It does not.<\/p>\n
Setup time for a cardboard box: 60 to 120 seconds, depending on whether you line it with a garbage bag.<\/p>\n
Setup time for a ChillX AutoEgg: 45 minutes.<\/p>\n
Setup time for a ChillX AutoEgg including top cover: infinity.<\/p>\n
4. Maintenance<\/h3>\n The ChillX AutoEgg records the date, time, duration and weight of your pet\u2019s solid waste output for the last seven days.<\/p>\n
Perhaps you have been seeking these analytics on your cat\u2019s urine and excrement.<\/p>\n
But the ChillX AutoEgg does not<\/strong><\/em> keep your cat\u2019s pee from trickling under the litter tray and collecting at the bottom of the automatic cat litter system.<\/p>\nSo let\u2019s talk odor control: If you prefer that your home not smell of cat urine, do plan on dissembling, cleaning and reassembling your ChillX AutoEgg every few days.<\/p>\n
It takes eight steps to dissemble the ChillX AutoEgg for cleaning. It takes five steps to reassemble it. One of those steps is reattaching the top cover. Estimated time for accomplishing this step: infinity.<\/p>\n
Number of steps to clean a ChillX AutoEgg: 14.<\/p>\n
Number of steps to clean a cardboard box: two. Simply clean by scooping and tossing.<\/p>\n
5. Performance<\/h3>\n Five minutes after detecting that your cat has made a deposit in the ChillX AutoEgg, the automatic rake runs a quiet cleaning cycle. The rake deposits most \u2014 if not all \u2014\u00a0of your cat\u2019s production into a plastic bag conveniently located under the device\u2019s patented cat paw-cleaning ramp.<\/p>\n
Friends, that litter looked like a freshly raked zen rock garden.<\/p>\n
I found myself taking extra coffee breaks so I could peer into that beautiful white sphere at the pristine sand inside. I\u2019d just happen to be strolling by the laundry room several times an hour so I could witness this nature\u2019s miracle of cat box cleaning.<\/p>\n
I adored that automatic rake more than I care to admit. I bragged to friends about my brilliant purchase. I boasted that my ChillX AutoEgg litter-box system was the best investment I\u2019d ever made.<\/p>\n
I may or may not have taken a photo of that freshly raked litter to share with colleagues over happy hour.<\/p>\n
I had freed myself from ever having to scoop poop again.<\/p>\n
My ChillX AutoEgg automatic litter system worked like a dream.<\/p>\n
Until, suddenly, it didn\u2019t.<\/p>\n
6. Reliability<\/h3>\n Some 16 hours after I installed my $399.99 pet-safe scoopfree ultra-self-cleaning ChillX AutoEgg, the rake stopped working.<\/p>\n
And it never worked again.<\/p>\n
Reliability of the $400 ChillX AutoEgg: 0% after 16 hours.<\/p>\n
Reliability of a cardboard box: 100% for as long as you like.<\/p>\n
7. Troubleshooting<\/h3>\n The troubleshooting approach of the ChillX Corporation might best be described as hands off.<\/p>\n
The leaders of the ChillX Corporation would prefer that you watch videos instead of irritating them with your pesky complaints about the automatic cat litter box you paid $400 for that you are currently cleaning with a scoop.<\/p>\n
So I watched the videos. Huddled on my laundry room floor with my nose next to my now-full cat box, I watched \u201cHow to Realign the ChillX AutoEgg Cleaning Rake.\u201d I studied \u201cHow to Reattach the Cleaning Rake for the Cleaning Rake for the ChillX AutoEgg.\u201d I implemented each step of \u201cAdditional Tips for Re-Attaching the Cleaning Rake for the ChillX AutoEgg.\u201d<\/p>\n
The rake stayed stuck.<\/p>\n
So I turned to my BFF and research assistant Google for help. I found:<\/p>\n
\n19,400 searches for \u201cChillX rake repair\u201d<\/li>\n 34,000 for \u201cChillX rake stuck\u201d<\/li>\n 35,100 for \u201cChillX rake not moving\u201d<\/li>\n 35,400 for \u201cChillX rake broken\u201d<\/li>\n 39,100 for \u201cChillX rake replacement parts\u201d<\/li>\n 34,000 for \u201cI hate ChillX rake\u201d<\/li>\n<\/ul>\nEventually I discovered that the ChillX Corporation provides customer care via Facebook Messenger.<\/p>\n
Cardboard box troubleshooting: 100% unnecessary<\/p>\n
ChillX AutoEgg troubleshooting: 100% unhelpful<\/p>\n
8. Customer service<\/h3>\n After several hours of video viewing and troubleshooting, at 8:51 p.m. on Sunday night, I shared my sad, sad story with ChillX Customer Care.<\/p>\n
ChillX Customer Care responded within seconds:<\/p>\n
I asked my cat to please hold it for 13 hours.<\/p>\n
On Monday morning, I received this reply from ChillX Customer Care:<\/p>\n
No, I responded, it is not.<\/p>\n
To which ChillX Customer Care responded:<\/p>\n
Our conversation continued in this rhythm for three days.<\/p>\n
Reluctantly, after 72 hours of pet-safe, scoop-free, ultra-self-cleaning cat-litter system ownership, I decided to return my ChillX AutoEgg. (Should I have bought a Litter Robot 3 Connect instead? I\u2019ll never know.)<\/p>\n
Cardboard box customer care: 0<\/p>\n
ChillX AutoEgg customer care: 0<\/p>\n
9. Return policy<\/h3>\n I live in a 1,500-square-foot condo. The only place I have for storing shipping containers and packaging is on my bed. Alas, that is also where I like to sleep.<\/p>\n
Friends, I know it\u2019s crazy, but I threw the original packaging away.<\/p>\n
I turned to ChillX\u2019s Returns Team human, Rena, for help. Rena responded:<\/p>\n
If you have thrown away the original packaging, you can still return the unit. \u2026 Without the original packaging, the customer is responsible for the shipping costs which will typically range from $70 – $120, depending on where you live and what shipping service you choose.<\/p>\n
If the AutoEgg has missing parts or accessories, these items’ base cost will be deducted from your final refund.<\/p>\n
15% of the original purchase price will be deducted as a cleaning fee if it’s not thoroughly cleaned.<\/p><\/div>\n
Sadly, Rena reported, \u201cwe cannot provide a return shipping label.\u201d<\/p>\n
It occurred to me that if I returned my AutoEgg, I might end up owing ChillX more than the original $399.99 I\u2019d spent on the cat box itself.<\/p>\n
I decided I\u2019d be better off throwing my $400 petsafe, scoopfree, ultra-self-cleaning cat-litter system into the garbage. Along with all of my other cat shit.<\/p>\n
But, Friends, I do wish I\u2019d held onto that cardboard box.<\/p>\n
I could use it as a litter box.<\/p>\n","protected":false},"excerpt":{"rendered":"
9 reasons a cardboard box is better than a ChillX AutoEgg<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[161],"tags":[13009,13008,13010],"class_list":{"0":"post-27168","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-types-of-artilces","7":"tag-automatic-cat-litter-box","8":"tag-cat-litter-box","9":"tag-chillx","10":"entry","11":"has-post-thumbnail"},"yoast_head":"\n
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