{"id":14059,"date":"2022-03-30T01:00:40","date_gmt":"2022-03-30T05:00:40","guid":{"rendered":"http:\/\/www.wyliecomm.com\/?p=14059"},"modified":"2022-04-13T06:20:46","modified_gmt":"2022-04-13T10:20:46","slug":"technology-literacy-skills","status":"publish","type":"post","link":"https:\/\/www.wyliecomm.com\/2022\/03\/technology-literacy-skills\/","title":{"rendered":"World technology literacy skills: bad and getting worse"},"content":{"rendered":"<h2>21% of adults are technologically illiterate<\/h2>\n<p>Just 7% of adults around the world can manage conflicting requests to reserve a meeting room using a reservation system, then email people to let them know whether they got the room they requested.<\/p>\n<figure id=\"attachment_29164\" aria-describedby=\"caption-attachment-29164\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"29164\" data-permalink=\"https:\/\/www.wyliecomm.com\/2022\/03\/technology-literacy-skills\/technology-literacy-skills\/\" data-orig-file=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2021\/07\/technology-literacy-skills.png\" data-orig-size=\"450,300\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"technology-literacy-skills\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;&lt;strong&gt;Does not compute!&lt;\/strong&gt;\u00a0More than half of the adults worldwide have basic or nonexistent tech skills. &lt;a href=&quot;https:\/\/www.shutterstock.com\/image-photo\/mockup-male-hand-holding-black-cellphone-529259842&quot; target=&quot;_blank&quot; rel=&quot;noopener&quot;&gt;&lt;em&gt;Image by Andrei Mayatnik&lt;\/em&gt;&lt;\/a&gt;&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2021\/07\/technology-literacy-skills-300x200.png\" data-large-file=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2021\/07\/technology-literacy-skills.png\" tabindex=\"0\" role=\"button\" data-src=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2021\/07\/technology-literacy-skills.png\" alt=\"Technology literacy skills\" title=\"Technology literacy skills\" width=\"450\" height=\"300\" class=\"size-full wp-image-29164 lazyload\" data-srcset=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2021\/07\/technology-literacy-skills.png 450w, https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2021\/07\/technology-literacy-skills-300x200.png 300w\" data-sizes=\"(max-width: 450px) 100vw, 450px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 450px; --smush-placeholder-aspect-ratio: 450\/300;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"29164\" data-permalink=\"https:\/\/www.wyliecomm.com\/2022\/03\/technology-literacy-skills\/technology-literacy-skills\/\" data-orig-file=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2021\/07\/technology-literacy-skills.png\" data-orig-size=\"450,300\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"technology-literacy-skills\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;&lt;strong&gt;Does not compute!&lt;\/strong&gt;\u00a0More than half of the adults worldwide have basic or nonexistent tech skills. &lt;a href=&quot;https:\/\/www.shutterstock.com\/image-photo\/mockup-male-hand-holding-black-cellphone-529259842&quot; target=&quot;_blank&quot; rel=&quot;noopener&quot;&gt;&lt;em&gt;Image by Andrei Mayatnik&lt;\/em&gt;&lt;\/a&gt;&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2021\/07\/technology-literacy-skills-300x200.png\" data-large-file=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2021\/07\/technology-literacy-skills.png\" tabindex=\"0\" role=\"button\" src=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2021\/07\/technology-literacy-skills.png\" alt=\"Technology literacy skills\" title=\"Technology literacy skills\" width=\"450\" height=\"300\" class=\"size-full wp-image-29164\" srcset=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2021\/07\/technology-literacy-skills.png 450w, https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2021\/07\/technology-literacy-skills-300x200.png 300w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/noscript><figcaption id=\"caption-attachment-29164\" class=\"wp-caption-text\"><strong>Does not compute!<\/strong>\u00a0More than half of the adults worldwide have basic or nonexistent tech skills. <a href=\"https:\/\/www.shutterstock.com\/image-photo\/mockup-male-hand-holding-black-cellphone-529259842\" target=\"_blank\" rel=\"noopener\"><em>Image by Andrei Mayatnik<\/em><\/a><\/figcaption><\/figure>\n<p>Which means that if you create websites or other technological interfaces for technologically competent folks, you\u2019ll miss 93% of worldwide adults ages 16 to 65, according to the <a href=\"https:\/\/nces.ed.gov\/surveys\/piaac\/current_results.asp\">2017 Program for the International Assessment of Adult Competencies<\/a>, or PIAAC<sup><a href=\"#_ftn1\" name=\"_ftnref1\">[1]<\/a><\/sup>.<\/p>\n<h3>How low can you go?<\/h3>\n<p>The results?<\/p>\n<p>Adults worldwide weighed in at an average problem-solving proficiency rate of 278 out of 500. That puts us at level 1, or basic, problem-solving skills.<\/p>\n<table class=\"pinktable\" style=\"background-color: #ffffff;\" border=\"1\" cellspacing=\"0\" cellpadding=\"3\">\n<tbody style=\"vertical-align: top;\">\n<tr style=\"background-color: lightgrey;\">\n<td style=\"text-align: center;\" colspan=\"4\">\n<h3>World tech skills 2013<\/h3>\n<p>Just 8% of adults worldwide are competent at technology.<\/td>\n<\/tr>\n<tr style=\"background-color: #fff;\">\n<td style=\"text-align: center;\"><strong>Numeracy level\/score<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Percentage of worldwide adults 16+<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Skills<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Sample task<\/strong><\/td>\n<\/tr>\n<tr style=\"background-color: lightgrey;\">\n<td style=\"text-align: left;\"><strong>Below level 1 (Nonliterate)<br \/>\n0-240<\/strong><\/td>\n<td style=\"text-align: left;\">21%<\/td>\n<td style=\"text-align: left;\">Use one function within a generic interface to complete a simple, well-defined task.<\/td>\n<td style=\"text-align: left;\">PIAAC didn\u2019t release a sample task, but these tasks seem to be limited to clicking links; navigating using back and forward arrows and home buttons; and bookmarking web pages.<\/td>\n<\/tr>\n<tr style=\"background-color: #fff;\">\n<td style=\"text-align: left;\"><strong>Level 1 (Basic)<br \/>\n241-290<\/strong><\/td>\n<td style=\"text-align: left;\">39%<\/td>\n<td style=\"text-align: left;\">Complete tasks with few steps that require little or no navigation and have few monitoring demands.<\/td>\n<td style=\"text-align: left;\">Sort five emailed responses to a party invitation into pre-existing folders to track who can and cannot attend.<\/td>\n<\/tr>\n<tr style=\"background-color: lightgrey;\">\n<td style=\"text-align: left;\"><strong>\u00a0Level 2 (Intermediate)<\/strong><br \/>\n<strong>291-340<\/strong><\/td>\n<td style=\"text-align: left;\">34%<\/td>\n<td style=\"text-align: left;\">Navigate across pages and applications, then evaluate the relevance of the information; some integration and inferential reasoning may be needed.<\/td>\n<td style=\"text-align: left;\">Locate on a spreadsheet with 200 entries members of a bike club who meet two conditions, then email it to the person who requested it.<\/td>\n<\/tr>\n<tr style=\"background-color: #fff;\">\n<td style=\"text-align: left;\"><strong>Level 3 (Competent)<\/strong><br \/>\n<strong>341-500<\/strong><\/td>\n<td style=\"text-align: left;\">7%<\/td>\n<td style=\"text-align: left;\">Perform multiple steps and operations; navigate across pages and applications; evaluate data\u2019s relevance and reliability.<\/td>\n<td style=\"text-align: left;\">Manage conflicting requests to reserve a meeting room using a reservation system. Email people to let them know whether they got the room they requested.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>That means that, on average, these adults can sort five emailed responses to a party invitation into pre-existing folders to track who can and cannot attend. But we struggle to locate on a spreadsheet with 200 entries members of a bike club who meet two conditions, then email the information to the person who requested it.<\/p>\n<h3 style=\"text-align: center;\">Below average<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"29165\" data-permalink=\"https:\/\/www.wyliecomm.com\/2022\/03\/technology-literacy-skills\/digital-problem-solving-score\/\" data-orig-file=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2022\/03\/digital-problem-solving-score.png\" data-orig-size=\"500,552\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"digital-problem-solving-score\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2022\/03\/digital-problem-solving-score-272x300.png\" data-large-file=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2022\/03\/digital-problem-solving-score.png\" tabindex=\"0\" role=\"button\" data-src=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2022\/03\/digital-problem-solving-score.png\" alt=\"Digital problem solving\" width=\"500\" height=\"552\" class=\"aligncenter size-full wp-image-29165 lazyload\" data-srcset=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2022\/03\/digital-problem-solving-score.png 500w, https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2022\/03\/digital-problem-solving-score-272x300.png 272w\" data-sizes=\"(max-width: 500px) 100vw, 500px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 500px; --smush-placeholder-aspect-ratio: 500\/552;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"29165\" data-permalink=\"https:\/\/www.wyliecomm.com\/2022\/03\/technology-literacy-skills\/digital-problem-solving-score\/\" data-orig-file=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2022\/03\/digital-problem-solving-score.png\" data-orig-size=\"500,552\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"digital-problem-solving-score\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2022\/03\/digital-problem-solving-score-272x300.png\" data-large-file=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2022\/03\/digital-problem-solving-score.png\" tabindex=\"0\" role=\"button\" src=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2022\/03\/digital-problem-solving-score.png\" alt=\"Digital problem solving\" width=\"500\" height=\"552\" class=\"aligncenter size-full wp-image-29165\" srcset=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2022\/03\/digital-problem-solving-score.png 500w, https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2022\/03\/digital-problem-solving-score-272x300.png 272w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/noscript><\/p>\n<p>How do you communicate information via websites and other technological tools in an environment where many people struggle to solve problems using technology? Learn to\u00a0<a href=\"https:\/\/www.wyliecomm.com\/writing-tips\/writing-for-the-web-and-mobile\/\">write web copy<\/a>\u00a0and plan websites that overcome some of the obstacles of learning online.<\/p>\n<h3>About the study<\/h3>\n<p>PIAAC is a large, every-10-years study of adult literacy, developed and organized by the Organization for Economic Cooperation and Development.<\/p>\n<p>The study looks at\u00a0<a href=\"https:\/\/revvingupreadership.com\/2021\/08\/whats-the-latest-u-s-literacy-rate\/\">literacy<\/a>\u00a0and\u00a0<a href=\"https:\/\/revvingupreadership.com\/2021\/02\/whats-the-latest-u-s-numeracy-rate\/\">numeracy<\/a>, as well as problem solving in high-tech environments. The problem-solving study tested subjects\u2019:<\/p>\n<ul>\n<li>Knowledge of how different technological environments (email, websites and spreadsheets) work<\/li>\n<li>Ability to use digital information effectively; understand electronic texts, images, graphics and numerical data; and locate, evaluate, and judge the validity, accuracy and relevance of that information<\/li>\n<\/ul>\n<p>From 2012-2017, the PIAAC studied the skills of 150,000 adults, ages 16 to 65, in 39 countries.<\/p>\n<div id='MC-WFWM-OVW' class='widgets_on_page wop_tiny1  wop_small1  wop_medium1  wop_large1  wop_wide1'>\n\t\t\t<ul><li id=\"custom_html-37\" class=\"widget_text widget widget_custom_html\"><div class=\"textwidget custom-html-widget\"><a title=\"Reach Readers Online \u2014 our web-writing workshop\" href=\"https:\/\/www.wyliecomm.com\/corporate-communications-training\/writing-classes\/web-writing-workshop\/\" target=\"\" rel=\"noopener\"><img decoding=\"async\" data-src=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2024\/02\/web-writing-training.png\" alt=\"Reach Readers Online \u2014 our web-writing workshop\" title=\"Reach Readers Online \u2014 our web-writing workshop\" width=\"auto\" height=\"auto\" border=\"0\" style=\"--smush-placeholder-width: 250px; --smush-placeholder-aspect-ratio: 250\/250;float:left; text-align:left; margin: 0 auto; margin-right: 10px; margin-top: 2px; margin-bottom: 10px; background-color: #ffffff; font-size: 18x; line-height: 22px; padding: 0px; color: #FFFFFF; max-width:100%; max-height:100%;\" class=\"img-max lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\"><noscript><img decoding=\"async\" src=\"https:\/\/www.wyliecomm.com\/wp-content\/uploads\/2024\/02\/web-writing-training.png\" alt=\"Reach Readers Online \u2014 our web-writing workshop\" title=\"Reach Readers Online \u2014 our web-writing workshop\" width=\"auto\" height=\"auto\" border=\"0\" style=\"float:left; text-align:left; margin: 0 auto; margin-right: 10px; margin-top: 2px; margin-bottom: 10px; background-color: #ffffff; font-size: 18x; line-height: 22px; padding: 0px; color: #FFFFFF; max-width:100%; max-height:100%;\" class=\"img-max\"><\/noscript><\/a><h3>How can you reach readers on smartphones?<\/h3>\r\n<p>More than half of your audience members now receive your emails, visit your web pages and engage with your social media channels via their mobile devices, not their laptops.<\/p>\r\n\r\n<p>Problem is, people spend half as long looking at web pages on their mobile devices than they do on their desktops. They read 20% to 30% slower online. And it\u2019s 48% harder to understand information on a smartphone than a laptop.<\/p>\r\n\r\n<p>In this environment, how can you reach readers online?<\/p>\r\n\t\r\n<p>Learn how to overcome the obstacles of reading on the small screen at <a title=\"Reach Readers Online \u2014 our web-writing workshop\" href=\"https:\/\/www.wyliecomm.com\/corporate-communications-training\/writing-classes\/web-writing-workshop\/\" target=\"\" rel=\"noopener\"><strong>Reach Readers Online<\/strong><\/a> \u2014 our web-writing workshop. You\u2019ll master a four-part system for getting the word out on mobile devices.<\/p>\r\n\r\n<div class=\"btn btn--depth\" style=\"text-align: center;  margin: 10px 0 20px; width:100%;\"><a id=\"btnTT\" style=\"\" title=\"BOOK NOW\" href=\"https:\/\/www.wyliecomm.com\/corporate-communications-training\/writing-classes\/web-writing-workshop\/\" target=\"\" rel=\"noopener noreferrer\" data-width=\"91\">BOOK NOW<\/a>\r\n<!-- [if mso]>\r\n<p style=\"line-height:0;margin:0;\"><v:roundrect xmlns:v=\"urn:schemas-microsoft-com:vml\" href=\"https:\/\/www.wyliecomm.com\/corporate-communications-training\/writing-classes\/web-writing-workshop\/\" style=\"width:153px\" arcsize=\"8%\" strokecolor=\"#D96237\" filled=\"t\"><v:fill type=\"gradient\" angle=\"180\" color=\"#f16522\" color2=\"#f16522\"><\/v:fill><v:textbox style=\"mso-fit-shape-to-text:t\" inset=\"0px,11px,0px,11px\"><center style=\"font-size:16px;line-height:24px;color:#FFFFFF;font-family:sans-serif;font-weight:bold;mso-line-height-rule:exactly;mso-text-raise:4px\">BOOK NOW<\/center><\/v:textbox><\/v:roundrect><\/p>\r\n<![endif]--><\/div>\r\n<\/div><\/li><\/ul><\/div><!-- widgets_on_page -->\n<p>____<\/p>\n<p><sup><a href=\"#_ftnref1\" name=\"_ftn1\">[1]<\/a><\/sup> <a href=\"https:\/\/nces.ed.gov\/surveys\/piaac\/current_results.asp\"><em>Highlights of the 2017 U.S. PIAAC Results Web Report<\/em>\u00a0<\/a>(NCES 2020-777). U.S. Department of Education. Institute of Education Sciences, National Center for Education Statistics.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>21% of adults are technologically illiterate<\/p>\n","protected":false},"author":6,"featured_media":29164,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[367],"tags":[121,153,229,96],"class_list":{"0":"post-14059","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-screen-reading","8":"tag-cut-through-the-clutter","9":"tag-literacy-2","10":"tag-online-communications","11":"tag-readability","12":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v23.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>World technology literacy skills: bad and getting worse<\/title>\n<meta name=\"description\" content=\"Does not compute! 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